Dell Technologies Inc. (DELL)

Overview

Dell Technologies Inc. is a global leader in the design, development, manufacture, marketing, sale, and support of a wide range of integrated solutions, products, and services. The company's operations span across the Americas, Europe, the Middle East, Asia, and other international markets. Dell Technologies operates through two primary segments: Infrastructure Solutions Group (ISG) and Client Solutions Group (CSG). Originally known as Denali Holding Inc., the company underwent a name change to Dell Technologies Inc. in August 2016. Since its establishment in 1984, Dell Technologies has been headquartered in Round Rock, Texas, and has committed itself to serving enterprises, public institutions, and small and medium-sized businesses. The company reaches its diverse customer base through direct sales channels, value-added resellers, system integrators, distributors, and retailers.

Products and Services

Infrastructure Solutions Group (ISG): This segment delivers both modern and traditional storage solutions, including all-flash arrays, scale-out file and object platforms, hyper-converged infrastructure, and software-defined storage. Additionally, it provides general-purpose servers optimized for AI applications, and a range of networking products and services. These include wide area network infrastructure, data center and edge networking switches, and cables and optics. The segment's goal is to help businesses transform and modernize their infrastructure, enrich end-user experiences, and accelerate applications and processes. Beyond hardware, ISG offers software, peripherals, consulting, support, and deployment services.

Client Solutions Group (CSG): This segment specializes in personal computing solutions and peripherals. Dell's offerings include desktops, workstations, notebooks, along with displays, docking stations, keyboards, mice, webcams, and audio devices. CSG also deals in third-party software and peripherals, extending its services to configuration, support and deployment, and extended warranty services. The focus here is on enhancing the personal computing experience through high-quality, reliable products and customer support.

Cybersecurity and Financing Solutions: Beyond core IT infrastructure and personal computing, Dell Technologies is engaged in providing cutting-edge cybersecurity solutions. These are designed to prevent security breaches, detect malicious activities, and respond swiftly to security incidents while also identifying emerging threats. The company also manages customer financing arrangements, encompassing the origination, collection, and servicing of these agreements. Additionally, Dell resells VMware products and services, broadening its product portfolio and leveraging synergies within its business ecosystem.