Fiserv Inc (FI)

Overview

Fiserv, Inc. is a prominent provider of payments and financial services technology, operating globally across various regions including the United States, Europe, the Middle East and Africa, Latin America, and the Asia-Pacific. With a diverse portfolio that spans across Merchant Acceptance, Financial Technology, and Payments and Network segments, Fiserv plays a vital role in the financial ecosystem. It caters to a wide array of clients, including merchants, banks, credit unions, other financial institutions, and corporate entities, offering them a comprehensive range of technology solutions designed to facilitate payment processing, account management, and financial services. Established in 1984, with its headquarters in Milwaukee, Wisconsin, Fiserv has established itself as a key player in the financial services technology space, providing innovative solutions to meet the evolving needs of its clients.

Products and Services

• Merchant Acceptance:

  This segment includes services like merchant acquiring and digital commerce, mobile payment services, and Clover — a cloud-based POS and integrated commerce operating system tailored for small and mid-sized businesses as well as independent software vendors. It also features Carat, an effective solution for large businesses seeking an integrated operating system. Distribution channels are diverse, encompassing direct sales teams, strategic partnerships, agent sales forces, and more, ensuring comprehensive market coverage.

• Financial Technology:

  Offering services like management of customer deposit and loan accounts, alongside management of institutions' general ledgers and central information files. This segment also encompasses digital banking, financial and risk management, professional services and consulting, as well as check processing. Fiserv aims to support institutions in enhancing their operational efficiency and in providing superior customer services.

• Payments and Network:

  Covers a broad spectrum of card transactions including debit, credit, and prepaid card processing. It includes funds access, debit payments, cardless ATM access, and a surcharge-free ATM network. Beyond card-based solutions, the segment also offers non-card digital payment software and services like bill payment, account-to-account transfers, person-to-person payments, and electronic billing. Security and fraud protection products, card production, print services, and various network services are also a crucial part of this segment, underlining Fiserv's commitment to secure and efficient transaction processing.