Companhiade Eletricidade do Estado da Bahia - COELBA (CEEB3)

Overview

Companhia de Eletricidade do Estado da Bahia - COELBA, a pivotal entity in the energy sector, was established in 1960. With its headquarters in Salvador, Brazil, COELBA has grown exponentially to serve a vast clientele. Its primary operation is the distribution of electricity, a critical service that empowers both residential and commercial areas and stimulates economic growth. It holds a prominent position in the market by ensuring the provision of electricity to 417 municipalities within the State of Bahia. Furthermore, its services extend beyond Bahia to include Delmiro Gouveia in the State of Alagoas, and Dianápolis in the State of Tocantins, showcasing its influence and reliability in the sector. COELBA proudly serves approximately 6,624 thousand consumers, emphasizing its significant role in the energy distribution industry. As a subsidiary of Neoenergia S.A., COELBA benefits from strong corporate backing, bolstering its commitment to delivering efficient and sustainable energy solutions to its diverse consumer base.

Products and Services

COELBA’s offerings encompass a wide range of products and services tailored to meet the dynamic needs of its vast clientele. The company's primary focus is on delivering reliable and sustainable electricity distribution, underpinned by constant technological advancements and customer-centric approaches.

• Electricity Distribution

As the cornerstone of COELBA’s operations, electricity distribution entails the management and maintenance of an extensive network to ensure the continuous supply of electricity. This service targets various customer segments, including residential, commercial, and industrial users, within the State of Bahia and selected municipalities of Alagoas and Tocantins. COELBA's electricity distribution is characterized by a commitment to reliability, safety, and sustainability, aiming to meet the growing energy needs of its consumers while minimizing environmental impact.

• Customer Service

Understanding the importance of customer satisfaction, COELBA provides comprehensive customer service to address inquiries, complaints, and service requests efficiently. This includes online services, call centers, and customer service centers spread across its operation areas. The aim is to foster positive customer relationships through prompt and effective communication and service delivery.

• Energy Efficiency Programs

In alignment with global sustainability goals, COELBA implements several energy efficiency programs. These programs are designed to promote the responsible use of electricity among its consumers, contributing to environmental conservation and helping customers save on energy costs. Initiatives include educational campaigns, the distribution of energy-efficient appliances, and incentives for adopting sustainable practices in residential and commercial settings.